Technical Writer with Database, Workflow/process diagram, security policies, training manual, MS Office/Visio/SharePoint, CAD, Archibus, and government experience
Location: St. Paul, MN
Duration: 3 months
Positions: 1
Create technical documentation related to the State?s Enterprise Real Property System (Archibus). The system contains data pertaining to building occupancy, space utilization, building operations and maintenance, fixed assets, facility condition assessment, move projects and project management.
Project Deliverables
Documents to be created include, but are not limited to the following for each Archibus module (Space Management, Building Operations and Maintenance, Equipment and Fixed Assets, Move/Add Projects, Facility Condition Assessment and Project Management:
1. Enterprise Real Property System Database Standards Documents
2. Enterprise Real Property System Training Manuals
3. ?Enterprise Real Property System Workflow Process Diagrams
4. Enterprise Real Property System Security Policies and Procedures
Required Skills
The required skills of staff creating and providing the required documentation include the following:
Communication Skills
- Ability to read and understand complex written information?
- Ability to express ideas clearly when speaking or writing?
- Ability to listen to others and ask questions for understanding
Reason and Problem Solving Skills?
- Understand new information or materials by studying and working with IT staff
- Review information and identify problems and develop, review, and apply solutions?
- Develop rules or follow guidelines for arranging items?
- Utilize creative problem solving skills
? Analyze options and apply solutions?
- Recognize potential issues and proactively present solutions?
- Think of new ideas or original and creative ways to solve problems?
- Organizational skills to standardize disparate documents
- Ability to compile and write training materials to meet end user needs
- Experience documenting technical processes and creating workflow diagrams
- Experience documenting technical policies and procedures
Working with People Skills
- Ability to present technical concepts to people with varying skill levels and learning styles?
- Customer service skills?
Required Knowledge?
- English Language: Knowledge of the meaning, spelling, and use of the English language?
- Computers and Electronics: Knowledge of computer software, including MS-SharePoint, MS- Word, MSAccess, MS-PowerPoint, MS-Outlook, Visio
- Communications and Media: Knowledge of producing, sharing, and delivering information through written, spoken, or visual media?
- Knowledge of teaching and the methods involved in learning and instruction
Education and Training:?
- Certificate or degree in Technical Writing
- Database management?
Desired Skills
- Basic knowledge of CAD applications
- Experience working with Archibus
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