University of North Texas
Communications Officer
Department Overview
The University of North Texas Police Department is a full
service law enforcement agency serving the University of North Texas, a 36,000 student public institution within the Dallas/Fort Worth
region. The Police Department is among the 6% of law enforcement agencies nationwide to have earned accreditation from the Commission on
Accreditation for Law Enforcement Agencies, Inc. (CALEA) and among only 30 universities nationwide to have earned accreditation from the
International Association of Campus Law Enforcement Administrators (IACLEA).
Visit the UNT Police website at http://www.unt.edu/police for additional information.
Job Description
The communications officer is responsible for handling emergency and non-emergency calls and radio
communications for the University Police Department. Job duties include:
- receiving incoming calls/messages and connecting them with appropriate personnel or offices;
- entering records of calls/messages for service and officer activity into the records management system;
- maintaining records and files; and
- operating a Federal/State regulated computer system which accesses law enforcement sensitive records including driver's license, vehicle registration, and criminal warrant and history information.
The successful candidate will possess a High School diploma/GED and two years of communications or related experience. Substitution of education for experience allowed.
The following knowledge, skills, and abilities are required:
- Basic computer proficiency including keyboarding, data entry, data retrieval, electronic forms completion, and working knowledge of Word, Excel, and Outlook.
- Ability to follow written and oral instructions.
- Ability to actively listen to requests for service via telephone and radio; clearly articulate questions, instructions, and information; and take appropriate action in accordance with established procedures and guidelines.
- Ability to rapidly assimilate information from a variety of sources to direct appropriate resources where they may be needed.
- Ability to function under pressure or in emergency situations.
- Ability to manage multiple tasks and activities in a fast-paced environment in accordance with established policies, procedures, and training.
- Possession of a Texas Commission on Law Enforcement Officer Standards and Education (TCLEOSE) Basic Telecommunicator License, Emergency Medical Dispatcher (EMD) Certification, Texas Law Enforcement Telecommunications System (TLETS) Certification, and Texas Crime Information Center/National Crime Information Center or TCIC/NCIC Full Access Certification; or ability to attain all certifications and licensure within twelve months of employment.
The preferred candidate will possess the following additional qualifications:
- current TCLEOSE, EMD, TLETS, and/or TCIC certifications; and
- prior public safety communications experience.
FOR FURTHER INSTRUCTIONS AND TO DOWNLOAD A PERSONAL HISTORY STATEMENT, PLEASE VISIT THE UNT POLICE WEBSITE AT:
http://www.unt.edu/police/Employment.html
*** APPLICATIONS WILL BE ACCEPTED UNTIL A QUALIFIED POOL OF APPLICANTS IS IDENTIFIED. ***
For more information and to apply, visit: https://jobs.unt.edu
UNT is an AA/EOE/ADA.
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The University of North Texas is an Equal Opportunity/Affirmative Action Institution committed to diversity in its employment and educational programs, thereby creating a welcoming environment for everyone.
Source: http://www.higheredjobs.com/details.cfm?JobCode=175697308
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